AT&T Business Network

AT&T Business Network (ABN) provides a whole new way of providing networking services to our customers. It is a fully integrated, end-to-end, e-enabled offer that provides a single contracting, service delivery, pricing and billing experience. AT&T Business Network currently includes these Service Capabilities:

	Local;
	Long Distance (including Toll-Free and Card);
	International;
	Access;
	High Speed Packet Services
	IP/MIS

ABN key Offer Components include:

Favorable pricing and special discounts – By purchasing multiple services from AT&T, customers earn potentially higher volume discounts. AT&T Business Network customers can also choose among several term plans, and certain customers may qualify for bigger discounts with connected pricing.

One contract – Each customer signs a master agreement that encompasses all their AT&T Business Network services; services added to a customer's account later are still covered by the same master agreement.

One bill – Each customer receives one bill for his or her total AT&T Business Network services.

AT&T BusinessDirect – Each customer receives a personalized, robust, secure Extranet site (AT&T BusinessDirect) for viewing their account information, paying bills, changing services or requesting help. Maintenance requests are handled online and customers have direct access to their account information 24 hours a day.

Designated service delivery – A designated single point of contact works with your customer throughout the entire service delivery process, via the ABN Service Delivery Company.

AT&T ACCU-Ring Network Access Service

AT&T ACCU-Ring Network Access Service provides customers their own private SONET ring with the reliability and high capacity of SONET plus the security of a dedicated private service. ACCU-Ring Service is a “total service” installed, managed and monitored by AT&T. This service helps customers:

	Interconnect customer premises within a local area;
	Consolidate access to multiple network services on one network; and
	Free up internal IT staff to focus on core revenue-producing functions, while AT&T’s network experts manage their ACCU-Ring for them.

ACCU-Ring provides:

	A two-way digital channel for transmission of synchronous, asynchronous and Time Division Multiplex (TDM) signals via a private dual-fiber, self-healing SONET ring that assures the highest reliability for uninterrupted communications;
	Consolidation of all traffic, including: AT&T all-distance traffic—voice, data and video—and such AT&T services as T1, T3, OC-3, Frame Relay, ATM, WorldNet, Managed Internet Service (MIS), Video, AT&T Nodal services, Local Dial service and Ethernet services; and
	Ring capacity bandwidth from OC-3 (155 Mbps) up to OC-192 (9.95 Gbps), standard channel speeds from DS1 (1.5 Mbps) up to OC-48c (2.5 Gbps) and Ethernet channel speeds from 50 Mbps up to 1 Gbps, plus options for self-monitoring, off-ring connections, disaster recovery and standard channel multiplexing.

Note: Ethernet Service Channels are only available for new or existing ACCU-Ring Network Access Service that is configured on a Multiservice Platform (MSP) and is supported by the Cisco 15454 MSP, Release 3.2.1.

KEY CUSTOMER BENEFIT: ACCU-Ring Service helps customers consolidate their network infrastructures, provide a disaster recovery solution, and simplify their access strategy with attendant savings in time and money, while providing the security of a private network.

AT&T High Speed Packet Services:

Frame Relay and Asynchronous Transport Mode (ATM)

AT&T High Speed Packet Services (HSPS) consist of Frame Relay and Asynchronous Transport Mode (ATM) Services, which enable high-speed transmission of voice, data, video and multimedia applications onto a single network by supporting rapidly changing bandwidth demands (bursty traffic).

AT&T is committed to lead the industry, now and in the future, by driving standards and building products and services such as AT&T High Speed Packet Services based on customer requirements.

Frame Relay

Frame Relay carries the majority of today's data transmissions, and both IDC and Vertical Markets magazines cite it as a growth market service into the year 2005. As one of the leading Frame Relay providers in the industry, AT&T sells close to 35 percent of the world's service.

ATM

AT&T envisions ATM as the fundamental technology for high-speed, bandwidth intensive multimedia applications requiring low latency in local and wide area environments. AT&T sells ATM Service to:

	Offer our customers the latest, leading-edge technology.
	Enable customers to purchase and run more applications across the AT&T network.
	Upgrade existing Frame Relay customers to a more robust service.

AT&T High Speed Packet Services maximize bandwidth use for data transfer as well as data, video, multimedia and voice applications.

Frame Relay

AT&T's Frame Relay Service is an attractive service for companies needing cost-effective many-to-many connectivity for companies who require bandwidth in speeds up to 1.5 Mbps (T1) or 45 Mbps (T3). It helps companies reduce costs, support new applications and improve network deployment while maintaining many-to-many connectivity. Your customers can customize their service and increase efficiency through a wide range of value-added data options such as:

Data

	High speed file transfer
	Electronic mail with file transfer
	Data warehousing and vaulting for disaster recovery
	Geophysical modeling/imaging
	Scientific analysis of computer simulation of real world events

ATM

Customers rely on AT&T ATM Service to enable applications that are either unavailable or cumbersome at lower speeds or with lower bandwidth technology. In addition to the data applications listed above, ATM Services are especially suited for video, multimedia and voice applications which are more bandwidth intensive, require lower latency and were previously not economically feasible. Some examples of applications include:

Video

	Video production, distribution and broadcasting
	Computer-generated animation

Multimedia

	Multimedia desktop teleconferencing
	Workgroup collaboration and video conferencing
	Telemedicine
	Electronic bonding
	Research collaboration

Voice

Teleconferencing

IP-enabled Frame Relay Plus

The IP-enabled Frame Relay Plus service, along with Frame Relay Plus, are part of the family of "Plus" services designed to complement standard services by adding advanced performance management and reporting features.  The enhanced family of services provides end-to-end SLAs and comprehensive performance management, and is ideal for customers who need higher network availability and visibility than is typically provided by traditional transport services. The services are currently available in the contiguous 48 United States and Puerto Rico.

 

Benefits of the AT&T Plus Family of Data Services

 

AT&T Frame Relay Plus and IP-enabled Frame Relay Plus services provide 24x7 proactive monitoring, maintenance, and trouble isolation by AT&T to address problems across the AT&T High-Speed Packet Service (HSPS) network and local loop out to an intelligent demarcation device located on the customer premises. Depending upon the level of service selected, the AT&T Plus Family of Data Services enable real time monitoring and troubleshooting of physical, logical and upper layer protocols, and also offers a complete range of real-time and historical network performance and utilization reports. These reports include access line, port, and end-to-end circuit (PVC, VC or IP circuit) and application protocol distribution views -- all accessible by the customer via a client application loaded on their workstation.

 

Value Proposition

 

	Validate performance with end-to-end SLAs
	IP Class of Service Validation (for IP-enabled Frame Relay/ATM) Tools
	Real-time and historical trouble-shooting tools
	Eliminate capital and staffing costs for WAN monitoring and management
	Proactive maintenance and customer notification
	Eliminate dispatches for remote fault isolation
	Track real-time application performance across the WAN
	Bring up new sites easily, project managed by AT&T
	Match network capacity with changing user traffic patterns
	Web-based network status tools
	Reduce WAN cost of ownership

Internet Access

Managed Internet Service

AT&T Managed Internet Service, or AT&T MIS, provides high-speed dedicated Internet access for businesses. The key to this service is that it is managed: AT&T monitors the network 24 hours a day, seven days a week, and maintains the communications link between the customer and the AT&T network. Should a problem occur, AT&T diagnoses it and its resolution begins immediately. This affords customers the opportunity to focus their resources on their business, not on their telecommunications needs. MIS combines AT&T’s world-class IP backbone and customer service to deliver the reliability, security, quality and performance needed to conduct business over the Internet. The target market for AT&T MIS includes corporate customers with the following requirements:

	Corporate sites that need access to the Internet;
	Companies that host Web sites on the Internet;
	ISPs that need high capacity access to the Internet; and
	Resellers, wholesalers and remarketers who wish to re-sell MIS to end-user customers.

To provide the best service and greatest coverage possible, AT&T owns a powerful global IP backbone. Underlying this IP backbone is AT&T’s core network that includes 61,000+ miles of fiber optic cable, more route miles than any competitor.

Businesses rely on the Internet for many critical operations: e-commerce, e-mail, remote access and more.  AT&T MIS provides business with the reliability, reach and flexibility they need to meet their ever-changing Internet demands.

Reliability: AT&T has a long history of providing highly reliable network services and our customers select a company they know will be here for them today and tomorrow.

Reach: The AT&T IP backbone is the Broadband network of choice.  We can provide our business customers the best access the largest broadband subscriber customer base in the world.

Flexibility: AT&T MIS offers businesses comprehensive and flexible solutions through a wide choice of service offers, access methods and transmission speeds. Customers can expand their connections and add services such as security, hosting and VPN as needed.