WANCOM Info

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Company Profile

WANCOM is a corporation operating in the State of Illinois and founded in January, 1998. The Company is a Network Technology Solutions Provider offering a comprehensive set of solutions incorporating professional services, technology solutions and carrier-based services. WANCOM focuses on multi-location customers in the Midwest that require high bandwidth solutions.

WANCOM is in the business of supplying Broadband Solutions to clients in Financial Services, Healthcare, Education, Manufacturing, and Service Provider segments. WANCOM’s mission is to supply structured connectivity systems that are critical to mixed media infrastructures that support voice, data and video, accompanied with a high level of customer service and support.

Solutions

Our voice, data and IP solutions’ portfolio includes the AT&T network and ShoreTel for IP telephony solutions (Customer Premises Equipment or CPE) to the enterprise:

	Professional engineering, design, and project management;
	Implementation, and post-implementation lifecycle services;
	AT&T Voice, Data, and IP services: Managed VPN, Managed Security, broadband networking, Web Hosting, Private Line (T1 to Metro Ethernet) Frame Relay, MPLS, ATM;
	Professional Services;
	Disaster Recovery/Business Continuity solutions;
	Call Center Applications;
	WAN design/implementation;
	Customer Premises Equipment; and
	Various CPE/hardware and maintenance fulfillment services.

Clients

WANCOM clients are information intensive and multilocation enterprises. They depend on wide area networks to provide business wide access to decision critical information. Our targeted sales opportunities include: voice/data/IP connectivity for multiple sites, Enterprise Hosting at AT&T Internet Data Center, broadband/high bandwidth solutions, managed security, business continuity requirements, managed VPNs and fully meshed network connectivity.

Success in the Industry

WANCOM success in the industry is based upon our experience in deploying successful client networks with voice/data/IP with well managed cutovers. These deployment solutions include disaster recovery / business continuity, enterprise voice networks with local and long distance solutions, and data/IP connectivity for mission critical applications.

Credibility in the Industry

WANCOM credibility in the industry is based upon a track record of advanced projects and industry firsts which require stellar project planning, design of network infrastructure, acquisition of most cost-effective solutions, project implementation, project management, and on-going support.

Seasoned of Professionals

WANCOM's industry experts are experienced in designing, selling, implementing and supporting advanced voice, data, and IP networks. Over the past year, our professionals have each invested over 4-weeks of advanced industry training. They are AT&T trained and certified in voice, data and IP.

AT&T and ShoreTel Channel Partners

Unmatched Expertise in Voice, Data, and IP

As a Channel Partner of AT&T and ShoreTel, we represent AT&T branded network solutions featuring AT&T Data, IP, and/or Voice Services. WANCOM bundles equipment solution to offer a turnkey single-point-of-contact solution.

AT&T

In our Agent relationship, we represent AT&T services to the customer with ShoreTel equipment. The customer contracts with AT&T for the services and AT&T implements and bills the customer for these services.

ShoreTel

WANCOM works closely with the customer in the design, network assessment of performance readiness, implementation, cutover, and all customer care issues after the sale.

Customer Satisfaction

WANCOM is committed to customer satisfaction throughout the project and with ongoing support and maintenance.

WANCOM maintains the relationship with the customer for our customer's services, which typically include:

	Voice Services;
	Data Services;
	IP Services;
	Virtual Private Networks;
	Enterprise Hosting;
	Managed Services; and
	Business Continuity

Synergies

Together WANCOM, AT&T and ShoreTel Deliver Solutions

	Best set of enterprise networking capabilities;
	Proof that business networks are an asset - not an expense;
	How to achieve the best ROI on their networking investment;
	Ensuring customers get excellent customer service;
	Maximizing the benefits the customers receive from economies of scale and skill by dealing with AT&T/ WANCOM/ShoreTel;
	Global connectivity; and
	Expert resources available that mange one of the most complex networking and IT environments in the world.

WANCOM Value to Clients

Experience and Integrity

WANCOM experience with account planning, strong relationship building skills with peers and all levels of customers including top management has enabled successful and ongoing partnerships resulting in expanded solution offerings. Offerings include: business continuity solutions (voice /data), large complex data applications, including frame relay, VPN, VoIP, equipment installations and project management

WANCOM Value to AT&T

Enviable Track-record of Stellar Implementations

WANCOM’s key value proposition to AT&T is our successful track-record of executing large implement-ations. Our proven expertise insures customer satisfaction, quality service, operational excellence, and expanding the value of the total solution within enterprise accounts.