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Contact WANCOM Account Managers:

 

Account Manager           Phone                 

Bob Christmas 708-524-1200  
George Marinier 708-524-1468  
Dave Sanchez 708-524-8225  

 

Toll Free:   800-566-6650

 

Fax:          708-524-2185

 

Address:   WANCOM, 137 Oak Park Avenue, Suite 300

               Oak Park, Illinois 60301-1301

 

E-mail:       General information

 

                                                                               

AT&T Data & IP Customer Care

 
Managed Internet Service (MIS), MPLS, VoIP 888-613-6330
MIS Billing 800-235-7524
Virtual Private Network (VPN) 888-613-6501
Frame Relay 877-288-3499
International Frame Relay 800-821-8196
DSL 877-937-5288
Managed Data & IP (Routers, VPNs, Global) 800-727-2222
- Password Reset Prompt-1
- Messaging, EDI Prompt-2
- Status and tracking of Ticket Number Prompt-3
- Dial Connectivity Prompt-4
- Leased Line Connectivity Prompt-5
- Latin America Prompt-6
- Help with Menu Prompt-99
AT&T Voice Service Centers

ABN PIC Code Verification

800-662-1887
AT&T Local Services (ALS) Customer Care:

PrimePlex (PRI trunks), PrimeXpress (T1 trunks), Prime Digital Trunk (T1 access to 4ESS) PrimePath (analog trunks), Prime NBX (Centrex), PrimeConnect (Inbound T1/PRI trunk for ISPs) and all switched local services.     

800-254-8442

      - or -

888-227-3824

AT&T Billing Center (Uniplan Only) 800-413-5410
AT&T Billing Center (ABN) 800-358-1111
AT&T Repair: Long Distance Voice, LD Private Line Data (I.e., Fractional-T1, T1 or T3) 800-222-1000
AT&T Teleconference Calls (set up a conference call) 800-232-1234
Account Code Service Center                                      800-250-4999
AT&T PC Billing Edge Software Support 800-832-2991
To change your 800 number routing within 5 minute  800-222-3000
800 Advanced Feature Service Center  800-325-5555
800 Repair Service Center (report trouble on 800 calls)       800-222-3000
800 Toll Free Directories                                       800-545-3398
Calling Card Questions 800-882-2273
Other Helpful Numbers
To verify the long distance carrier on any phone line            700-555-4141
To verify the local toll carrier on any phone line 312-700-4141
Local Telecommunications Assistance
AT&T Local (ALS) Custom Care                                     800-254-8442
888-227-3824
Ameritech Business Office   (20 lines or less) 800-660-3000
Ameritech Business Office   (Over 20 lines) 800-480-8088
Ameritech Repair (for local line troubles)                       888-611-4466
Ameritech Reverse Directories 312-796-9600

 

 

    AT&T Extranet                     

AT&T offers an easy-to-use online tool that gives you fast and efficient ways to place and track orders * for a variety of voice and data services.

 

This web-based ordering capability can save you time and effort when you place and track orders * for a variety of voice and data services *.

 

* Important Note:  other than the initial service order.

 

Please contact WANCOM for your initial AT&T service order.

 

AT&T Extranet Site:

www.att.com/businessdirect

 

 

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Copyright © 2003 WAN Communications Corp.